Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

Where we ship

We ship to the contiguous United States: the lower 48 states and Washington, D.C. We are unable to ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses or international destinations.

Shipping rates

Free Economy shipping on orders of $79 or more.
Economy shipping on orders under $79: $7.90 for packages up to 5 lb, or $19.90 for packages over 5 lb.
Standard shipping is also available for lighter packages; available options and rates are shown at checkout.

How do I check the status of my order?

When your order has shipped, you will receive an email with a tracking number you can use to check its status. Please allow 48 hours for tracking information to become available.

If your order hasn't arrived within a few days of its estimated delivery date, please contact us at jay@aquaparadiseca.com or call our parts department at (858) 673-7727 with your name and order number, and we will look into it for you.